Contact Us

Hotline: (852) 2918 0102

Fax: (852) 2259 8806

Various channels (e.g. hotline, electronic enquiry forms and mobile applications, etc.) are available for convenient access to MPFA’s enquiry services. Please click the links below for details.

General enquiries
Enquiries about personal accounts
Enquiries about unclaimed benefits

For visiting the MPFA office in person (e.g. for submitting documents), members of the public may call our hotline (2918 0102) to make an appointment in advance, so as to shorten the waiting time for the service.

Office Address

Level 12, Tower 1, The Millennity, 98 How Ming Street, Kwun Tong, Hong Kong

Office hours

Weekdays: 8:45 am to 5:45 pm

Saturdays, Sundays and Public Holidays: Closed

Media Enquiries

For media enquiries, please contact External Affairs Division (email: media@mpfa.org.hk).