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The MPFA, as one of the supporting organizations of the Anti-Scam Consumer Protection Charter 2.0 (Charter 2.0), issued a joint circular today (April 10) with the Hong Kong Monetary Authority (HKMA), the Insurance Authority (IA) and the Securities and Futures Commission (SFC) to all their regulated entities including MPF trustees and principal intermediaries¹ (PI), inviting those primarily serving retail customers to adopt the Charter 2.0 and make joint efforts in raising consumers' awareness and ability to protect themselves against digital frauds and scams.

Participating institutions in the Charter 2.0 are appealed to work together in helping the public protect their accounts of bank, credit card, investment, insurance and MPF etc., and the safety of the related key personal information, as well as prevent related fraud cases. MPF service providers participating in the Charter 2.0 commit not to send instant electronic messages to MPF scheme members with embedded hyperlinks requesting their bank, credit card, investment, insurance and MPF accounts or other key personal information, and convey anti-scam education messages to raise public awareness.

MPFA Managing Director Cheng Yan-chee said at the Charter 2.0 event, “The MPFA has always accorded top priority to protecting MPF scheme members' interests, and adopted a zero tolerance approach for any fraudulent activities related to the MPF which would undermine the retirement protection of the working population. To enhance public awareness, we have implemented various promotional initiatives, such as launching a dedicated webpage to promote anti-scam messages, and co-organizing talks and street campaigns with district organizations to remind MPF scheme members to stay vigilant. Moreover, we are also committed to enhancing the MPF industry’s anti-scam measures, including requiring MPF trustees to fulfil their gatekeeping role in order to prevent MPF-related fraud cases, and to provide related training to MPF PIs and their subsidiary intermediaries². ” 

Once again, Cheng Yan-chee reminded MPF scheme members not to disclose their MPF accounts and key personal information to unknown third parties. They should contact the MPFA or their MPF trustee(s) if they have any doubts. Scheme members can make use of the MPFA webpage titled “Enforcement Alerts” to obtain useful anti-scam tips.

－Ends－

10 April 2024

<sub>1. A PI is a business entity registered by the MPFA as an intermediary for selling, marketing or giving advice on MPF schemes. 
2. An SI is a person registered by the MPFA as an intermediary for selling, marketing or giving advice on MPF schemes on behalf of the PI to which the person is attached.</sub>