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The Mandatory Provident Fund (MPF) System is one step closer to going paperless. To assist MPF scheme members to get their personal account information more easily through electronic platforms, the Mandatory Provident Fund Schemes Authority (MPFA) has launched an e-Enquiry of Personal Account (ePA) platform and an ePA mobile application. Scheme members can now look up the report of their MPF personal accounts anytime, anywhere using their computer, smartphone or tablet computer free of charge. Over 3,500 scheme members have completed the registration process and activated the service¹ so far.
 
The report provides information on the number of personal account(s) they hold, and the name and hotline of the trustee under which each account is held. In addition, a contact list of all the MPF trustees can also be found via the platform and the mobile application.
 
The MPFA will also disseminate MPF-related information through the platform. In addition, whenever scheme members have a new personal account, the MPFA will send them a notification urging them to consider consolidating their personal accounts. The mobile application also carries information about fees and returns of all MPF funds.
 
MPFA Chief Corporate Affairs Officer and Executive Director Cheng Yan-chee said, “The launch of the ePA gives scheme members more flexibility in managing their personal accounts. We believe this will help them take better care of their MPF accounts and investments, encouraging them to consolidate their personal accounts, which will in the long run enhance the efficiency of the MPF System.”
 
The MPFA has produced a flyer on the launch of the ePA, which will soon be available on the MPFA website.
 
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27 April 2017