Info Center

In view of the latest novel coronavirus situation, the MPFA will follow the government guidelines and continue with its special work arrangement until 1 March.  

The offices of MPFA, situated in Kwai Chung, Kwun Tong and Sheung Wan, including the customer service counters, will remain closed. The MPFA’s telephone enquiry hotline (2918 0102) will provide service from 11am to 3pm from Monday to Friday. Members of the public are highly recommended to make enquiries through email (mpfa@mpfa.org.hk) or to leave a message in the hotline voice mail for follow-up by the MPFA. Useful MPF information and frequently asked questions are available on the MPFA website (www.mpfa.org.hk) for reference.

With safeguarding the health of the public and its staff as a precondition, the MPFA will continue to provide essential and limited services to the public, and will make adjustments where necessary to provide appropriate services to the public and prepare for the gradual resumption of normal services. The MPFA will continue to closely monitor the situation and announce further arrangements in due course.

Moreover, the MPFA reminds employers and employees, who tend to go out less during the epidemic, to handle MPF matters through digital services provided by trustees and the MPFA, and to use the MPFA’s e-Enquiry of Personal Account (ePA) platform and its mobile app, together with the one-stop MPF Fund Platform and its mobile app, to help manage their MPF.

－Ends－

22 February 2020