MPF System

Enrolment and Termination

The following is a list of documents that MPF scheme members should receive from their MPF trustees* at different stages of their MPF journey, as well as a brief description of the documents.

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Types of Document /Information	Time of Receipt
Key Scheme Information Document and MPF Scheme Brochure	When considering joining an MPF scheme

Types of Document /Information	Time of Receipt
Scheme information document Governing rules of the scheme Fees and charges Information of MPF funds Contact person and information	Within 60 days after becoming an MPF scheme member For scheme members (employees), trustees may provide the documents to their employers. The employers must give the documents to the employees within seven working days after receiving the documents
Notice of participation Name of scheme member Name of the MPF scheme in which the member is enrolled Name and address of the trustee	Within 30 days after the date when an applicant submits the required information for application for membership or agrees to comply with the governing rules of the scheme, whichever is the later

Types of Document /Information	Time of Receipt
Annual benefit statement	Under normal circumstances, MPF trustees* must provide scheme members with the statement within three months after the end of each financial period of the MPF scheme (If trustees* provide the statements to employers, the employers must give the documents to their employees within seven working days after receiving the statements)
Fund fact sheet	Together with the annual benefit statement after the end of each financial period of the MPF scheme; and within two months from the date which is six months after the end of the financial period of the MPF scheme
Other regular publications (if available) e.g. Quarterly Benefit Statement	To be decided by trustees

Types of Document /Information	Time of Receipt
Transfer statement (provided by the original trustee) The date when the original trustee receives the effective transfer election Redemption details of each fund The redemption balance of each sub-account of the scheme member’s account and the final amount transferred out	Within three specified working days¹ after the transfer
Transfer confirmation (provided by the new trustee*) Transfer-in amount Subscription details of each fund	Within five specified working days¹ after receiving the fund and fund subscription

Types of Document /Information	Time of Receipt
Written notice of different options of transfer arrangements upon cessation of employment	Within 30 days upon receipt of the notice of termination from the employer, if the scheme member has not provided any transfer instructions

Types of Document /Information	Time of Receipt
Transfer statement (provided by the original trustee) The date when the original trustee receives the effective transfer election Redemption details of each fund The redemption balance of each sub-account of the scheme member’s account and the final amount transferred out	Within five specified working days¹ after the fund transfer
Transfer confirmation (provided by the new trustee*) Transfer-in amount Subscription details of each fund	If transferred to an account in the same MPF scheme, within 14 specified working days¹ after receiving the fund If transferred to an account in another MPF scheme, within 17 specified working days¹after receiving the fund

Types of Document /Information	Time of Receipt
Written notices informing scheme members who have reached age 65 of their entitlement of MPF	Within 12 months after scheme members reaching age 65

Types of Document /Information	Time of Receipt
Benefit payment statement The redemption balance of each sub-account of the scheme member’s account and the final amount transferred out Redemption details of each fund Cash payout to scheme member	Within five specified working days¹ after payment

¹“Specified working day” mean any day other than a public holiday, a Saturday, a gale/black rainstorm warning day.

* MPF trustees and their schemes will get onboard the eMPF Platform in sequence one by one. When the scheme has got onboard to the Platform, eMPF Company will utilize the eMPF Platform to perform the administration of the scheme, provide scheme administration services to employer, scheme member and self-employed person and handle the service instructions. From then on, employer, scheme member and self-employed person can manage your MPF on the eMPF Platform and should no longer submit service instructions to MPF trustee; the eMPF Platform will provide the relevant information and/or documents to you directly. Please visit eMPF Website (www.empf.org.hk) for the onboarding timeline of MPF scheme(s) and the relevant information.