MPF System
Mandatory Contributions
Use digital channels to handle MPF contributions: Convenient, reliable, efficient and environmentally friendly
Handle MPF more easily with the eMPF Platform!
Processing MPF contributions for employees is a regular and important task of employers. A responsible employer will do its utmost to ensure each and every contribution is calculated accurately and processed on time. However, there are cases in which employers are unable to make MPF contributions or submit remittance statements to their trustees on time, resulting in a surcharge and even prosecution. Calculating contributions manually is not reliable and is error-prone, and submitting remittance statement or cheques by post may result in delivery delays.
Using electronic tools or services to handle MPF matters is not only time-saving and environmentally friendly, but also helps employers prevent late payments due to delays in postal delivery or incorrect information on the remittance statement.
MPFA was tasked to design, build and operate the eMPF Platform. It standardizes, streamlines and automates the administration processes of MPF schemes. 360,000 employers are expected to use the Platform, and all administration processes of MPF schemes will be handled via the Platform.
The MPF schemes will get onboard to the Platform one by one. For the latest news of the eMPF Platform and the onboarding schedule, please visit the eMPF Platform website: www.empf.org.hk
MPF schemes are being added to the eMPF Platform one by one. Through the Platform, employers can look up their contribution records and payment status anytime, anywhere. The Platform also issues reminders to ensure employers make timely contributions.
Employers should stay tuned for their MPF trustee’s notices and follow the instructions to sign up for the eMPF Platform. Once account information is transferred, employers can manage MPF in a one-stop and convenient manner by submitting service instructions to the Platform including registering new employees for MPF schemes and making contributions.
To make timely contribution payments, employers must complete the following steps:
- Calculate the contribution amount accurately;
- Complete the remittance statement (ensuring the contribution amount on the remittance statement and the actual contribution amount match); and
- Ensure that there are sufficient funds in the bank account and that the contributions and remittance statements reach the trustee on time.*
- Employers can use the electronic tools provided by trustees to accurately calculate their employees’ MPF contributions to avoid surcharges arising from inaccurate calculations for contributions, and incorrect or incomplete information on the remittance statement, which cause a delay in the trustee’s handling of the contributions.
- By using autopay or other electronic channels provided by the trustees to make the MPF contributions, employers can avoid late payment surcharges because of a delay in postal delivery or a dispute about the payment date.
- The updated contribution records of the employees are saved in the electronic tools provided by some trustees. The employers who uses these e-tools can update or modify the records easily without having to fill in the same information each time.
- Employers can check past remittance statements and electronic payment records for easier and more systemic management of records.
- In the long run, handling MPF matters in a paperless manner is not only environmentally friendly, but also drives the reduction of administrative fees of MPF schemes.
Please note that it is important for employers to ensure that their MPF contributions and relevant documents are submitted on time. If there are any delays or errors (whether by late submission or insufficient funds) resulting in the contributions being late, the employer will be liable to a surcharge equivalent to 5% of the contributions in arrears.
The MPF schemes will get onboard to the Platform one by one. For the latest news of the eMPF Platform and the onboarding schedule, please visit the eMPF Platform website and embark on your new digital experience in MPF management: www.empf.org.hk
- Reporting MPF contribution information (Remittance Statements)
- Online Contribution Tool Employers can calculate and submit MPF contributions through the online system set up by their trustee.
- HR Management/ Payroll Software The one-stop MPF contribution software provided by the trustee allows employers to handle various human resources management matters, like the calculation of MPF contributions, payroll, taxes and holiday management.
- Prescribed Spreadsheet Electronic reports with automatic calculation of contributions and a contribution file can be submitted via email or uploaded via the trustee's electronic platform.
- Payment of MPF Contributions
- Autopay
- Other electronic payments
- User Guide and/or Demonstration Video
- To assist employers who have not used or do not know how to use electronic tools to handle MPF matters, most trustees provide a user guide and/or demonstration video.
- To assist employers who have not used or do not know how to use electronic tools to handle MPF matters, most trustees provide a user guide and/or demonstration video.
- Trustee Hotline
- The trustees provide technical support for employers. Employers can call their trustee’s customer service hotline if they have any questions about using the electronic tools.
- The trustees provide technical support for employers. Employers can call their trustee’s customer service hotline if they have any questions about using the electronic tools.
- Online Security
- The trustees will take appropriate measures to ensure that employers and employees can use their electronic services securely.
Reach out to Trustees to learn more about their electronic tools and services